.Shawn Broadfield

Vice President Claims Innovation and Customer Expereince
Shawn Broadfield and his Innovation team are currently leading the digital transformation for Allstate Claims and Allstate customer experience. During Shawn’s established career with Allstate, he has served as Vice President over several areas, including Risk Management, Claim Strategy, PMO, and Advanced Analytics. Working throughout the Allstate organization as the claim executive on business topics such as setting of the organization's strategic agenda, spearheading the major technology projects from the business side, leading a team of nine professional data and advanced analytics people, as well as executive team member, leading the 16,000-employee claim organization. Prior to that, Shawn was President of Sterling Autobody, formally a wholly-owned subsidiary of Allstate Corporation where he led the 1,200-employee, $200M in revenue retail network of body shops for Allstate. Turned the business unit around by focusing on the key strategic imperatives. Shawn Broadfield also sits on the advisory boards for Urban Initiatives (Chicago, IL) and Global Insurance Accelerator (Des Moines, IA).

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